Welcome to Vastraaura. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.

1. General Information

The website www.vastraaura.com (or your domain) is owned and operated by Vastraaura.

Throughout this document, the terms “we,” “us,” and “our” refer to Vastraaura, and “you” or “user” refers to any individual accessing or using the website.

By using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

2. Product Information

We strive to display accurate product descriptions, images, and pricing. However, slight variations in color, size, or design may occur due to photography or display settings.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

3. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices without prior notice.

You agree to provide accurate and complete payment information.

We accept the following payment methods:

  • Credit/Debit Cards

  • Net Banking

  • UPI and Wallets

  • Cash on Delivery (COD), if applicable

Your payment information is secure, and transactions are processed through trusted third-party payment gateways.

4. Order and Delivery

Once you place an order, you will receive an order confirmation email with the details.

We aim to deliver orders within the estimated timeframe; however, delays may occur due to unforeseen circumstances.

You are responsible for providing accurate delivery details. We are not liable for failed deliveries due to incorrect or incomplete information.

If an item is out of stock after your order is placed, we will notify you and offer either a refund or replacement.

5. Return, Exchange, and Refund Policy

We accept returns and exchanges as per our Return and Refund Policy.

Products must be returned within the specified return period, unused, and with original tags and packaging.

Refunds will be issued to the original payment method or as store credit.

Shipping charges are non-refundable, except in cases where the return is due to our error.

6. Cancellation Policy

You may cancel your order within 24 hours of placing it.

Once the order is shipped, cancellation is no longer possible.

We reserve the right to cancel any order if we suspect fraudulent activity or incorrect information.